Privacy policy

For the purposes of the Data Protection Act 1998 the proprietor of the Website located at www.soulfulgallery.com (the “Website”) is Soulful Collection Limited company registration number 06903591.

Soulful Collection Limited (“we”) realise that protecting the personal data of our customers, visitors and users (“you”) is very important. We are dedicated to safeguarding and preserving your privacy when visiting our site or communicating electronically with us. 

The Privacy Policy below, together with our Terms & Conditions provides an explanation as to what happens to any personal data that you provide to us or that we collect from you.

1) Information Collection and Use
The Website allows you to browse and view online artwork and purchase original and print copies of artwork. The information that we collect and store relating to you is primarily used to enable us to provide our services to you.

In operating the Website we may collect and process the following data about you:

i) Information that you provide by filling in forms on our Website, such as when you registered for information or make a purchase. This may include name, address, telephone number, e-mail address and contact preferences.

ii) If you contact us, we may keep a record of that correspondence and your contact details.

iii) Details of your visits to our Website and the resources that you access.

We may use the information for the following purposes:

i) To provide you with information requested from us, relating to our products or services. 

ii) To provide information on other products which we feel may be of interest to you, where you have consented to receive such information.

iii) To meet our contractual commitments to you.

iv) To notify you about any changes to our Website, such as improvements or service/product changes, that may affect our service.

v) To ensure that the content from our site is presented in the most effective manner for you and for your computer.

2) Information Sharing and Disclosure
Soulful Collection Limited does not rent, trade or share personal information with third parties except to provide products and services you’ve requested, when we have your permission, or under the following circumstances:

i) We use third parties such as a shipping company to fulfil orders and an email service provider to send out emails on our behalf. When you order from us or sign up to our email list, we will share the necessary amount of personally identifiable information as necessary to the third party to provide the service, including your name, address and email address. These parties are prohibited from using your personally identifiable information for promotional purposes.

ii) We use both your personal information and certain non-personal information to improve the quality and design of the Website and to create new features, promotions, functionality, and services by storing, tracking and analyzing user preferences and trends.

iii) We reserve the right to disclose your personal information as required by law and when we believe that disclosure is necessary to protect our rights and / or to comply with a judicial proceeding, or legal process served on our Website.

iv) We may share personal information if we believe it necessary in order to investigate, prevent or take action regarding illegal activities, suspected fraud, or as otherwise required by law.

v) In the event that Soulful Collection Limited goes through a business transaction, such as a merger, acquisition by another company, the sale of all or a portion of its assets, your personal information will likely be among the assets transferred. You will be notified via email of any such change in ownership or control of your personal information.

Keep in mind that any personal information, or comments that you voluntarily disclose on the Website, for example in blog forums, becomes publically available. Your name is displayed to other users when you post a message through the Website. Please note that any comment or content you post to the Website becomes published content and is not considered personally identifiable information subject to this Privacy Policy. The information you make available in public areas of the Soulfulgallery.com Website will be seen by people and organisations not related or controlled by Soulfulgallery.com and may be used by others to contact you.

If you use a blog on www.soulfulgallery.com you should be aware that any personal identifiable information you submit there can be read, collected, or used by other users of these blogs, and could be used to send you unsolicited messages. We are not responsible for the personally identifiable information you choose to submit in these blogs.

3) Cookies and IP addresses
Other than in relation to “cookies” (see below), the Website does not automatically collect or store personal data other than logging the IP address of your computer. Your IP address is a string of code with identifies your personal computer and tells the Internet that you are connected to the Internet. This IP address is not retained after you have logged off.  We do not link information automatically logged in this way by any means with specific personal data about you.

We may gather information about your general internet use by using a cookie file. These help us to improve our Website and the service that we provide to you.  Where used, these cookies are downloaded to your computer automatically. This cookie file is stored on the hard drive of your computer as cookies contain information that is transferred to your computer’s hard drive. They enable us:

i) To estimate our audience size and usage patterns.

ii) To store information about your preferences, and so allow us to customise our site according to your individual interests.

iii) To speed up your searches.

iv) To recognise you when you return to our site.

All computers have the ability to decline cookies. This can be done by activating the setting on your browser which enables you to decline the cookies. However, please note that should you choose to decline cookies, you may be unable to access particular parts of our Website.

4) Third Party Sites
You might find links to third party websites on our Website. If you click on these links you will leave Soulfulgallery.com and go to the site selected. Because we cannot control the activities of third party sites, we cannot accept any responsibility or liability for any use of your personal information by such third party sites, and we cannot guarantee they will adhere to the same privacy practices as Soulfulgallery.com.  We encourage you to review the Privacy Policy’s of any other service provider from who you request services.

5)  Confidentiality and Security
We follow generally accepted industry standards to protect the personally identifiable information submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, is 100% secure however. Therefore whilst we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

Some of our data processing in relation to our email services is carried out on our behalf by a third party.  As such we may transfer data that we collect from you to locations outside of the European Economic Area for processing and storing. By submitting your personal data, you agree to this transfer, storing and processing. We will take all reasonable steps to make sure that your data is treated securely and in agreement with this Privacy Policy.

6) Ability to Edit and Delete your Information
If your personal information changes or you no longer wish to be held on our client database and /or email list then you can amend, update or delete your details by emailing .(JavaScript must be enabled to view this email address).

7) Access to Information
The Data Protection Act 1998 gives you the right to access the information that we hold about you. Please note that any demand for access may be subject to payment of a fee of £10 which covers our costs in providing you with the information requested. Evidence to prove your identity (for example passport, driver’s license or current bills) will be required before any personal data will be disclosed to you.  Should you wish to receive details that we hold about you please contact us on the contact details below.

8) Changes and Updates to this Privacy Policy
Soulful Collection Limited may change this Privacy Policy from time to time. Changes we make to our Privacy Policy in the future will be posted on the Website and, where appropriate, notified to you by e-mail.

9) Contact Information
We welcome any queries, comments or requests you may have regarding this Privacy Policy these should be addressed to Lorna Clarke, Soulful Gallery, 108 Windmill Road, Slough, SL4 3SN, United Kingdom.  Email: .(JavaScript must be enabled to view this email address)

10) Effective Date
This Privacy Policy was last modified on 1 March 2010.

11) Governing Law
Soulful Collection Limited Privacy Policy will be governed by English Law and the parties herby submit to the exclusive jurisdiction of the English Courts.